Search Knowledge Base by Keyword
Interaction Setup panel
Press on the interaction you wish to configure from the List of Interactions: it will take you to this interaction’s Setup panel. Here, you can add Conditions and Actions to your interaction.
Add as many conditions and/or actions to your interaction with the ‘+’ button on each list:
When selecting a Condition or Action its Setup panel will open. Each Condition / Action has its own Setup panel where you can manage its specific properties. Go back to the Interaction Configuration panel to add conditions/actions if needed.
Note: in the current version of Zoe it is not possible to remove a condition or an action from an interaction. If the interaction setup is not as you wish you can delete the interaction from the Interaction List and create a new one instead.